Legal

Privacy Policy

Last updated: April 2026

1. Introduction

Welcome to WhatsApp API ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our services at inndesk.in.

By using our service, you agree to the collection and use of information in accordance with this policy. Please read it carefully.

2. Information We Collect

Account Information

When you register, we collect your name, email address, and password (stored as a bcrypt hash — never in plain text).

Billing Information

Payments are processed through Razorpay. We do not store your card details. We retain payment records including Order ID, Payment ID, amount, and purpose for invoice and accounting purposes.

Business Information (for GST invoicing)

Indian customers may optionally provide their GSTIN, business name, and billing address for GST-compliant invoices.

Usage Data

We log outgoing messages (recipient number, type, status) for analytics and debugging. Message content is not stored permanently.

Technical Data

IP addresses, browser type, and access timestamps collected via server logs. These are used for security monitoring only.

3. How We Use Your Information

We do not sell your personal data to third parties. We do not use your data for advertising.

4. WhatsApp Messages

⚠️ Important: This service uses an unofficial WhatsApp API. You are solely responsible for the content of messages you send and for compliance with WhatsApp's Terms of Service. We are not responsible for account bans or restrictions imposed by WhatsApp.

Messages you send through our API are transmitted to WhatsApp's servers. We do not read or store the content of your messages beyond basic logging (message type, status, recipient number) for debugging purposes.

5. Data Storage and Security

Your data is stored on secured servers. We use industry-standard security measures including:

While we implement strong security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Third-Party Services

7. Data Retention

We retain your account data for as long as your account is active. Payment records are retained for 7 years as required by Indian tax regulations (IT Act).

You may request deletion of your account and associated data by emailing us at inndeskpro@gmail.com. Payment records may be retained as required by law.

8. Your Rights

To exercise any of these rights, contact us at inndeskpro@gmail.com.

9. Cookies

We use localStorage (browser storage) to maintain your login session (JWT token). We do not use tracking cookies or third-party advertising cookies.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: